Cockton Hill Junior School

MicIntyre Terrace, Bishop Auckland DL14 6HW

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Home / Parents / The School Office

The School Office

Communication

The preferred method of contact with school is via the school office through phone or email. The School Office Staff – Mrs B Dodd or Miss C Rispin are here to answer and or your direct queries.

Letters, newsletters and information are usually sent via email to parents and carers unless you have requested paper copies. We also regularly send updates and reminders via text message to parents and carers. Please make sure we have up to date details of your correct address, telephone number, email address and an alternative contact should you not be available in case of emergencies.

Please send letters and correspondence to school with your child to be passed to your child’s class teacher. Remember to always send payments in an envelope and write on the outside your child’s name, class, the amount enclosed and what it is for. Emails should not be used for urgent messages – please telephone instead.

Questions and Queries

If you have any queries please contact school to make an appointment to see your child’s class teacher as a first point of contact. Alternatively you can meet with the class teacher at the end of the school day, when class teachers are on the playground. Queries you have concerning your child in school should be referred initially to the class teacher as they have direct contact with your child on a regular basis.

Please do not expect to meet teachers after 8:30am as they attend morning briefing and are then fully occupied with their classes. If you need to speak to your child’s class teacher please contact the school office to arrange a mutually convenient time. We believe matters are best dealt with as quickly as possible and will do our best to help.

Arrival at school

All children enter school via the small gate at the top of the front yard which is open from 8:45am each morning. Children enter the school building via the middle doors on the front yard and go straight to their own classroom. This gives children time to prepare for the day and to be ready to start learning when the school day starts at 8:55am. From 8:55a.m until 3:15pm staff and children will be focused on teaching and learning.

School ends for all children at 3:15 p.m. Children are collected from the front yard which is unlocked just prior to home time. We encourage all parents, carers and family members to wait on the front yard to collect their children to avoid congestion on McIntyre Terrace. Class Teachers will accompany their class onto the playground for children to be collected.

Any children not collected will be brought into school and taken to the area outside of the school office in the upper corridor where parents will be contacted. In the case of emergencies, if you are unable to collect your child on time we require a phone call or message to that effect and will keep your child safe until your arrival. We appreciate this call before 2:30 p.m if possible. Any child not collected within a reasonable time without contact will be referred to the Local Authority Social Care team.

Recruitment

All posts are advertised on Durham County Council website or via our School Newsletters.

Downloadable Forms

Parent letter – Privacy Notice

Leave of Absence Request

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In this section

  • How we will reopen our school safely
  • School Newsletters
  • School Holidays
    • Attendance
  • School Uniform
  • The School Office
    • Dinner time at School
  • Positive Future Worker- Nova Talbot
  • Online Safety
  • PE and Sport
  • Useful Links

ParentInfo Feed

The Local Offer
County Durham Young Carers Charter Accredited
Healthy School
Unicef Rights Respecting Schools level 1
Quality Mark
Sustrans Bronze mark

Copyright © 2021 Cockton Hill Junior School

McIntyre Terrace

Bishop Auckland

DL14 6HW

Tel 01388 602 058 · Email c.h.j@durhamlearning.net


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